Video Problems

[Caveman]

A friend of mine has a computer problem and asked me for help, I dunno what's wrong so I turn to you people, my internet family. The computer is stuck in 640x480 and 16 colors, and though I have tried REPEATEDLY to change it, Windows reboots and forgets that I changed the settings. This keeps happening over and over. I have tried looking for another driver with the windows update, but it said it already has the best driver.

I went to start \ settings \ Control panel \ Display \ Settings \ Advanced \ Adapter, and blah blah blah. I tried using the disk, same problem.

I personally think it is the video card gone to crap, but I still want to see if there is any hope left before I but a new one.

The machine is an old 1998 Gateway, Windows 98, Pent 2 457 MHz, 128MB of RAM, onboard video, basically crap.

So, any suggestions?

[Quiet_Riot]

when you change the settings, does it change and work ok before you reboot it?

[Caveman]

when you change the settings, does it change and work ok before you reboot it?

Nope, it says it needs to reboot for the changes to take effect. When the machine reboots, it is like nothing happened. Things are still the same.

[Quiet_Riot]

hmm, do you have a spare vid card to try? make sure it's the right type (AGP 2x or 4x most probably) and disable the onboard video (via the bios, press delete as you boot up) when you try the new one.

[russian]

hmm, do you have a spare vid card to try? make sure it's the right type (AGP 2x or 4x most probably) and disable the onboard video (via the bios, press delete as you boot up) when you try the new one.
you dont need to disable it, it automaticly disables when you put a new video card in it.

Start>RUN>DXDIAG>Display, take a screen shot (ALT+Prt Scr so it will take a screen shot of the open window only) and show us what you have.

for example:

http://img7.imageshack.us/img7/4834/hi1rp.jpg